Frequently asked questions (FAQ’s)

Looking forward to a holiday at Trelay? From check in times to details on our superfast Wifi, we've got it covered.

  • Our caravan and lodge holidays can be booked through our website, which will redirect you to our Hoseasons booking partner.
  • Seasonal Touring can be booked directly through our park team via phone or email.
  • Check-in is at 4 pm, and check-out is at 10 am.
  • For any adjustments to these times, please contact us via telephone: 01503 220900, or email Our reception is open from 10am – 4pm, seven days a week.
  • We offer 2, 3, 4, 5, 6, 7, 10, 14, and 21-night stays.
  • Yes, we welcome well-behaved and fully toilet-trained dogs. Please book dog-friendly accommodation, and note a maximum of two dogs per holiday home.

While our accommodations are not specifically designed for disability access, we can discuss specific requirements and recommend suitable options. Our open-style accommodations often assist with mobility issues.

  • Your holiday accommodation includes towels, linen, and all essentials for a self-catering break.
  • Yes, we offer super-fast Wi-Fi directly to your holiday home, ensuring a secure connection for streaming, social media, or work.

We do not allow supermarket deliveries directly to Trelay, however there are 2 local shops in the village, just a short distance away.

  • The bus stop is located directly outside the park on the main road and provides direct access to Looe & Polperro.
  • The nearest train station is 9 minutes away in Looe, and Newquay airport is also nearby (35 minutes away).
  • If you love holidays in Cornwall, explore ownership of our luxury caravans and lodges. Contact us via email, phone, or CLICK HERE for more information.
  • Lost items are stored for three months. Contact us during office hours via telephone: 01503 220900, or email to reclaim your belongings. Unclaimed items after three months will be removed.
  • We accept payments with debit or credit cards. All major credit cards are accepted, except AMEX. We also accept cash and BACS transfer.