Accessibility Statement

Welcome to Trelay Holiday Park, a place where our commitment to accessibility ensures a warm welcome for our guests.

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Welcome to Trelay Holiday Park, a place where our commitment to accessibility ensures a warm welcome for our guests. Through continuous reviews, we enhance our facilities and park to contribute to a comfortable stay. Here are essential details to guide you in making an informed choice for your holiday:

Some useful phone numbers for additional assistance include:

Mobility Cornwall: 01872 859598

Mobility Hire Truro: 01872 859598

Looe Taxis Wheelchair Access: 01503 262405

A diverse range of accomodation

Explore our diverse range of static holiday homes, including privately owned options available for letting. These homes typically feature three steps with handrail access. Our knowledgeable reception team is here to assist you in selecting a caravan holiday home, offering advice on park areas and ensuring easy access to our facilities.

Be Together

Convenient parking is provided next to all caravan holiday homes, accommodating one car per caravan. We warmly welcome assistance dogs, providing a dedicated exercise area for their enjoyment. The park features predominantly level, tarmac roads, with a 5mph speed limit in place for safety, though some roads are gravel.

Our reception building prioritises accessibility, featuring level entrances and ramp access. One of the thoughtful features at our reception is a low-level desk, specifically designed to facilitate seamless communication with individuals in wheelchairs. Reception and the Touring Facilities building share a disabled toilet with ramp access, and the on-site launderette has just one step, with tokens available at reception.

Discover our hire service, offering wheelchairs and other amenities, with local mobility scooters available for a charge.

Discover together

Enjoy complimentary Wi-Fi throughout the park in all accommodation hired directly through the park. Reception is open daily until 6 pm on Monday and Friday arrival days and until 4 pm for the rest of the week. Upon arrival, you'll receive a comprehensive park guide with a map detailing facility locations and essential emergency contact information, including an out-of-hours emergency number for when reception is closed.

Explore

Benefit from reliable mobile phone reception across the park. Nestled in a residential area, Trelay Holiday Park provides access to public roads, footpaths, bridleways, and cycle routes. A convenient Bus Service connects to Looe and Polperro, with disabled access available. Should you need transportation, our reception can arrange taxis, with an approximate fare of £15 to Looe.

We also welcome your feedback to improve our services. Please feel free to contact us at any time via email at reception@trelay.co.uk.

Rest assured, our dedicated and friendly staff is available to assist you at any time during your holiday. Choose Trelay Holiday Park for a professional and inviting getaway tailored to your needs.