Updated: May 2025
Welcome to Trelay Holiday Park, an award-winning, family-run destination nestled near Looe and Polperro in beautiful Cornwall. We are committed to ensuring all our guests feel welcome, safe, and comfortable throughout their stay. Our ongoing accessibility reviews help us enhance facilities and services to meet a wide range of needs.
Getting Around the Park
- The park features predominantly level tarmac roads with a 5mph speed limit. Some areas may have gravel surfaces, which we are happy to help you navigate.
- Assistance dogs are warmly welcomed and have access to a dedicated dog exercise area.
- Convenient parking is available beside each holiday home, with space for one vehicle per caravan.
- The park is located within a quiet residential area, offering easy access to public footpaths, bridleways, and cycle routes.
Reception and Facilities
- The main reception building is fully accessible, with a ramped entrance and level thresholds.
- A low-level desk at reception is designed to support guests using wheelchairs.
- Reception shares a disabled-access toilet with our Touring Facilities building.
- Our launderette has one step to enter; staff are happy to assist if required. Laundry tokens can be obtained at reception.
- We offer a wheelchair hire service and can provide information about local mobility scooter rental (charges apply).
A diverse range of accomodation
We offer a range of static holiday homes, including privately owned units available for holiday letting. Most caravans have three steps with a handrail. While we currently do not offer fully adapted units, our reception team can advise on the most accessible locations within the park. All units booked directly through the park come with complimentary Wi-Fi.
Travel and Local Support Services
- The nearest accessible transport includes:
- Looe Taxis with Wheelchair Access: 01503 262405
- Mobility Cornwall: 01872 859598
- Mobility Hire Truro: 01872 859598
- A local bus service with wheelchair access connects Trelay to Looe and Polperro. Fares are affordable, and our reception team can provide current timetables.
- A taxi to Looe is approximately £15, and can be arranged via reception.
Arrival and Assistance
- Reception is open daily:
- Monday & Friday (Arrival Days): until 6:00 PM
- Tuesday to Sunday: until 4:00 PM
- Upon arrival, guests receive a comprehensive welcome pack, including a detailed park map and emergency contact information.
- An out-of-hours emergency number is available when reception is closed.
Feedback and Contact
We welcome all feedback to help us improve our services. If you have specific requirements or suggestions, please reach out to us before or during your stay.
📧 Email: reception@trelay.co.uk
📞 Phone: 01503 220900
Our Promise
At Trelay Holiday Park, we take pride in offering a peaceful, inclusive, and friendly environment. Whether you’re staying for a relaxing break or exploring the Cornish countryside, our dedicated team is here to support you every step of the way.
We look forward to welcoming you to Trelay Holiday Park — where comfort, care, and community come together.